STAGEFIGHT’s terms and conditions are periodically updated. It is your responsibility to check and read the latest version. (1) Bookings Booking with STAGEFIGHT Limited does not create a contract. STAGEFIGHT Limited reserves the right to decline to process a booking for any reason whatsoever. If STAGEFIGHT Limited is unable to filfill a booking for any reason, STAGEFIGHT Limited will promptly refund all monies. Booking a course with STAGEFIGHT Limited constitutes your acceptance of STAGEFIGHT Limited’s terms and conditions of trading. For the protection of our customers, STAGEFIGHT Limited reserves the right to undertake additional security checks and if necessary, delay any booking. (2) VAT All course prices on the day of purchase are inclusive of VAT. (3) Booking A course booking will not be complete until full payment has been taken. (4) Instalments On occasion, STAGEFIGHT Limited may offer payment instalment plans to make full course fee’s easier to pay over an agreed time period. All instalment plans will incurr an additional one- off fee of £15.00. This extra amount of £15.00 covers the administration charge for arranging and processing instalment plans. Deposits and Initial Payments All deposits and initial payments are NON- REFUNDABLE and will hold a place on a course and will be due immediately upon booking. Should you cancel for ANY reason, this initial deposit will be retained. Further and Final Payments After any initial deposit has been completed, STAGEFIGHT Limited will send an email with the dates of all future installment payment dates. On each of these dates a new invoice will be sent via email which will need to be paid within 48- hours. Late Payments STAGEFIGHT Limited will allow three working days for late instalment payments. During this time there will be several email reminders sent. Should STAGEFIGHT Limited not receive any communication in this time, we will attempt to call you directly. Should STAGEFIGHT Limited not receive payment, we reserve the right to cancel your booking and retain all monies paid. Please ensure to make all payments promptly. Please contact STAGEFIGHT Limited as soon as possible if there are any issues related to meeting agreed payment dates. STAGEFIGHT Limited reserves the right to refuse instalment payments on any future booking if there has been a repeated need to pursue any payment over the agreed payment period. (5) Cancellations If full payment for a course has been completed and you wish to cancel any time upto 10-working days peior to the start date, you will be offered the option to roll you payment and booking over to the next available course or you may apply for a refund minus a £25.00 administration fee. Bookings may only ne rolled over once. Should a booking be cancelled within 10-working days of the course start date, you will be subject to a 100% cancellation fee. On occasions it may be possible for us to fill your space on the course - if this is possible we may offer a refund minus a £25.00 administration fee. This is however, not guaranteed. Should cancellation occur due to illness or injury within 10-working days of the course start date, you may be subject to a 100% cancellation charge. If you cancel outside of the 10-working days period due to illness or injuy, or are unable to attend part of an attended course due to an injury or illness a copy of a valid doctor’s certificate is required (to be provided within 14- working days from the first date of the course) in order to gain a refund minus a £25,00 administration fee. STAGEFIGHT Limited cannot be held liable for any travel and/or accommodation expenses incurred due to cancellation. Any refund can ONLY be paid to the purchaser and if payment was originally made by credit or debit card the refund will be made to the same card. (6) Cancellation of instalment payments Any cancellation of a course before the 10- working days from the start date, the first payment is non-refundable for all circumstances. STAGEFIGHT Limited will refund any further payments as soon as possible. Should cancellation occur within 10-working days of the course start date you will be subjected to 100% cancellation charge of the full amount. Under certain circumstances, depending on the reason for cancellation, the cancellation charge may be lowered to 50%. This is at STAGEFIGHT Limited’s discretion. (7) Consumer’s Statutory Right to Cancel Should you book a course that is wholly or mainly outside your trade, business, craft or profession, you are entitled to a 14-day ‘cooling off’ period beginning on the day after making the booking with STAGEFIGHT Limited. During the 14-day ‘cooling off’ period, you have the right to cancel the booking without any reason and at no cost. In order to exercise your right to cancel, you must inform STAGEFIGHT Limited of your decision to do so. Should you exercise the right to cancel, STAGEFIGHT LImited will refund any and all payments that have been made to it pursuant to the cancellation contract by the end of 14-days after the day on which it is informed of your decision to exercise your right to cancel the booking. When booking a course with a start date within the ‘cooling off’ period, that period shall expire either at the end of the 14-day ‘cooling off’ period or at the end of the training course, whichever occurs first. Should you exercise your right to cancel the booking during the course, you will be liable to a full cancellation charge of 100%. Should you be entitled to a 13-day ‘cooling off’ period, during the 14-day ‘cooling off’ period the provisions wthing (4) Cancellations detailed in our terms and conditions above, do not apply. The provisions contained within (4) Cancellations apply as normal after the expiry of the ‘cooling off’ period. (8) Rolling over payments to later course dates If a course booking is cancelled outside of the 10-working days cancellation period, STAGEFIGHT Limited will offer you the opportunity to roll the booking over to the next available course date and will retain the original payment. STAGEFIGHT Limited will only offer the chance to roll a booking over once. (9) Refunds If you cancel a training course within the agreed cancellation time and do not wish to roll a booking over, STAGEFIGHT will refund the course minus a £25.00 adminstration fee. A refund can only be made to the purchaser and if payment was originally made by credit or debit card the refund wll be made to the same card. If payment was made by BACS the refund will be paid back in the same manner to the purchasers account details. (10) No show Any participant who does not show up for the training course on the morning of the event will be subject to a 100% cancellation fee of the course costs. STAGEFIGHT LImited accepts a degree of extenuating circumstances, in these instances it is at STAGEFIGHT Limited’s discretion to roll the booking over to a later date or provide a refund. Participants should make VERBAL CONTACT to STAGEFIGHT Limited if unable to attend on the start day of the course. (Please note: SMS messages and emails sent on the start date or at any point afterwards will not be accepted). (11) Non-completion of a training course Should you not complete a traiing course in it’s entirety for reasons not limited to injury, illness, expectation, personal dislike of the course, you will not be entitled to a refund of the full amount or any partial amount. (12) Physical requirements for training All STAGEFIGHT Limited’s courses require a reasonable level of fitness and mobility and are therefore subject to restrictions. These include (but are not restricted to) age (minimum age is 18+ years) and physical and medical restrictions. It is important to be in good physical shape with no injuries or illnesses which may hinder learning. If our course instructors become aware of any injury or illness not previously disclosed on the booking/registration form and are noticeably affecting performance, they will be at liberty to assess your physical condition and decide whether you should continue with all or part of the course. (13) Data Protection STAGEFIGHT Limited maintains strict security measures to ensure the protection of any personal information. STAGEFIGHT Limited will not sell or disclose any personal information to other companies without your prior consent. We do not sell personal information or mailing lists to third parties. (14) Descriptions of Training Courses The detais of our training courses, formats and times listed on our website (and in other literature and media) are intended to present a general idea of the training course and will not be considered binding. Photographs, in particular, are for illustrative purposes and do not form any part contract between you and STAGEFIGHT Limited. Given the number of training courses STAGEFIGHT Limited offers, details such as course times, course structure, equipment used and numbers of participants may vary. STAGEFIGHT LImited reserves the right to alter or change the structure/programme for training course without prior notification and without refund of monies or exchange of training course. (15) Third Party Sales All courses must be booked directly with STAGEFIGHT Limited. Any person who has not booked directly with STAGEFIGHT LImited has no rights under the Contracts Rights of Third Parties Act 1999 to enforce any terms and conditions of booking. A training course which has been resold by any method without STAGEFIGHT Limited’s prior consent will be invalid and STAGEFIGHT Limited will be not be under any obligation to provide a service. (16) Copyright All course content is fully copyrighted to STAGEFIGHT Limited. All course names and branding is copyrighted to STAGEFIGHT Limited. On undertaking a course with STAGEFIGHT Limited you agree not to copy/replicate any part of the course including, but not limited to, course content from presentations, course design/structure, instructor demonstrations, fight choreography, course names, branding, etc. for commercial purposes. STAGEFIGHT Limited takes protection of training content and branding seriously and should a breach of copyright is noticed, STAGEFIGHT Limited reserves the right to seek legal action against the individual/company. If the individual is a current student, STAGEFIGHT Limited reserves the right to remove them from any training course with immediate effect. (17) Prices and Locations All course prices and locations are correct at the time of publication but may change or be withdrawn for reasons beyond our control. Any change of location for reasons beyond STAGEFIGHT Limited’s control will be communicated to participants as soon as possible and will not be subject to any refund unless the event cannot go ahead and in most cases a roll over option will be provided. If these situations should occur, all reasonable efforts will be made to re-schedule the course at the convenience of everyone involved. Please note that courses and our services are subject to change without notice. This does not affect your statutory rights. (18) Force Majeure If a course is cancelled by STAGEFIGHT Limited either before or on the start date due to circumstances beyond all reasonable control, STAGEFIGHT Limited will arrange to re-book the participant at a mutually agreed time and date at no extra cost. (19) Course Cancellation by STAGEFIGHT Limited By booking with STAGEFIGHT Limited you acknowledge that out training courses are dependent on factors beyond the control of STAGEFIGHT Limited and agree that we are not liable for the cancellation, postponement or alteration of any training course for reasons beyond our reasonable control, including, but not limited to, weather related reasons, unauthorised access, theft, severe weather, earthquakes, natural disasters, strikes, or other labour problems, wars or government restrictions, terrorist actions, mechanical failure, location change or otherwise. STAGEFIGHT Limited cannot be hold responsible for any costs, including but not limited to, travel or accommodation expenses in this instance. (20) Liability All STAGEFIGHT Limited’s training courses involve high-risk activities and will require the signing of a liability and waiver agreement on arrival to the training course. If STAGEFIGHT Limited instructors deem any participant unsuitable for the training course for reasons including, but not limited to, physical injury not mentioned prior to booking, being under the influence of alcohol/drugs and repeated disregard to safety instructions, STAGEFIGHT Limited reserves the right to refuse admittance or to remove the participant from the training course. Refunds in this instance are discretionary and STAGEFIGHT Limited cannot be held liable for any costs including, but not limited to, travel and accommodation expenses incurred in this instance. (21) Admittance STAGEFIGHT Limited do not allow any spectators within the training area. (22) Availability All training courses are subject to availability and, in some cases may be subject to weather conditions. We recommend all customers book in advance to avoid disappointment. We advice that travel and accommodation and/or other arrangements are only made when confirmation of a booking and course date have been received. UPDATED March 2024

TERMS &

CONDITIONS